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Archive for April, 2014

Deal With an Irate Customer, Don’t Lose Them

Posted in Working for Success | Comments Off on Deal With an Irate Customer, Don’t Lose Them

[caption id="attachment_216" align="alignleft" width="300" caption="Irate Business Customer"][/caption] Facing off with a screaming, unreasonable, irrational customer represents the ultimate test of any employee’s service skills.  It can take you to your breaking ... Read more..

How to Recognize Danger in the Workplace & at Schools

Posted in How To's | Comments Off on How to Recognize Danger in the Workplace & at Schools

 Improved Prevention is a Group Effort, Says Former Doc & Personality Disorder Sufferer [caption id="attachment_220" align="alignleft" width="300" caption="Office Building"][/caption] Shocking acts of public violence continue to dominate the news: Shootings at Fort ... Read more..